Information We Collect
MAZAL collects information needed to operate the website, process orders, provide client care and improve our service. This may include your name, email address, phone number, delivery address, order details, payment method selection, messages, newsletter preferences and website usage information.
How We Use Information
We use customer information to confirm orders, arrange delivery, manage returns and exchanges, respond to enquiries, send order or service messages, prevent misuse, maintain records, improve the website and send marketing only where permitted.
Payments
Payment details are handled by payment providers and banking partners. MAZAL does not intentionally store full card numbers in the website admin. Payment status, method and order totals may be stored so we can support the order.
Sharing Information
We may share necessary information with couriers, payment providers, email providers, hosting providers, analytics services, fraud-prevention partners, professional advisers or authorities where required by law. We do not sell customer personal information.
Your Choices
You can request access, correction or deletion of your personal information where applicable. You can also unsubscribe from marketing messages. To contact us, email care@mazal.example or call +971 50 1507711.
Security and Retention
We use reasonable technical and organisational measures to protect customer information. We keep information only as long as needed for orders, accounting, legal, fraud-prevention and client-care purposes.